Audio Market Sectors


  • Full Market Sector Portfolio 
  • IP Audio over IP (AoIP) & Traditional Audio
  • Generic Applications and Sector Specific
  • Integrated Technology Options
  • Experienced, Qualified Support 

Commercial Audio

Industry and business market sectors (commercial audio) utilise audio and installed sound systems in many ways. Most sectors employ common audio ‘applications’ such as general purpose broadcast and Public Address (Tannoy) for mass notification. Background Music (BGM) is used extensively, often integrated within marketing strategy in retail and leisure settings.  Large public settings and venues such as airports and sports stadia use audio to inform, control, manage and evacuate utilising specialist audio design and product installation to meet fire and evacuation regulations.

Factory & Industrial

Factories, Industrial and Manufacturing settings employ sound systems in support of communications (PA / Tannoy), background music (BGM) and bespoke audio applications.

Typical Audio Applications:

  • Public Address (PA) / Tannoy
  • Background Music (BGM) & Radio
  • Scheduled Audio Playback (eg. shift changes / breaks)
  • Security & CCTV ‘talkback’
  • IP Telephony / SIP and IP Intercom
  • Bespoke Audio Applications (eg. process alarms)

Retail & Consumer

Shops, DIY stores, retail parks and large shopping centres, most retail business settings employ an announcement audio solution to inform, update, advise and provide information to their customers (eg. advertisements). Background Music (BGM) is used extensively within retail settings to improve shopper experience and align to business branding.

Typical Audio Applications:

  • Public Address (PA) / Tannoy
  • Background Music (BGM, IceCast, curated hosted service) 
  • Scheduled Messages (eg. security, spot advertisements) 

Offices & Commercial

Offices and similar commercial & local authority buildings and facilities use audio systems to provide mass notification. Commonly, voice announcements are used for information and staff calling. Scheduled and event driven audio message playback (eg. lockdown, security) is also a regular requirement within offices & commercial settings. 

Typical Audio Applications:

  • Public Address (PA) / Tannoy
  • Scheduled & Events Messages (eg. lockdown & security)
  • IP Telephony / SIP and IP Intercom

Sports & Leisure

Sports stadia, venues and smaller leisure centre facilities use audio to provide mass notification – public announcements (PA) as well as co-ordination of staff and competitors during events. Background music (BGM) is also used extensively. Voice Alarm (VA) is commonly used with fire and evacuation control systems.

Typical Audio Applications:

  • Public Address (PA) / Tannoy
  • Background Music (BGM)
  • Scheduled Messages (eg. security, events, scheduling)
  • Voice Alarm (VA) and evacuation


Schools and education settings use audio and sound systems to provide effective communications to staff and students. Audio applications such as ‘lockdown’ and audio message playout (demand and scheduled) are used strategically within wider control and security policy processes.

Typical Audio Applications:

  • Staff / Student Public Address (PA) / Tannoy
  • ‘Lockdown’ notification and control
  • Background Music (BGM)
  • Audio message playout (eg. incident, alarms)


Background Music (BGM) is synonymous with hospitality. Hotels, Bars and Restaurants all use BGM as part of the expected mood and ambiance setting. Mass notification (live and scheduled announcements) is also used extensively for notification of events, incidents and security. 

Typical Audio Applications:

  • Background Music (BGM)
  • Public Address (PA) / Tannoy
  • Scheduled Messages (eg. security, incident, scheduling)
  • Voice Alarm (VA) and evacuation


Audio systems are used in healthcare settings to help co-ordinate staff activities (eg. in an A&E ED department). Sound systems are also used for public / patient information and instruction (eg. patient calling).

Typical Audio Applications:

  • Staff Public Address (PA) / Tannoy
  • Public / Patient ‘call’ integration
  • Audio message playout (eg. incident, smoking deterrent)

Rescue & Military

Rescue and military settings employ audio in a number of ways to provide mass communication. Military bases use audio broadcast across huge areas, many buildings and 100’s or even 1000’s of speakers. 

Typical Audio Applications:

  • Public Address (PA) / Tannoy (mass notification)
  • Scheduled Messages (eg. security, incident, scheduling)
  • Bespoke – crash alarm, emergency state messages


Logistics and warehousing facilities often employ audio systems to enable rapid real time communication with the workforce (cover the ground over what are sometimes ‘huge’ volume spaces). Background music and radio playout is also very popular, particularly in concentrated workforce areas such as goods packing and loading areas.

Typical Audio Applications:

  • Public Address (PA) / Tannoy
  • Background Music (BGM) and Radio
  • Scheduled & Events Messages (security, incident)
  • CCTV integration / Talkback

Commercial IP Audio

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