Project Outline
Second site of this award winning chain of large leisure and garden centre sites. The management team at the Woburn Sands HQ site required a garden centre background music system and multi-application audio solution (PA/Tannoy, BGM and Scheduled Announcements) for use throughout the various retail and hospitality settings.
This project site nr. Oxford had no existing audio systems in place. An audio system solution was required throughout the site to help improve staff co-ordination and customer information. Background music (BGM) was also required to elevate the ambiance and improve the wider customer experience.
Audio Applications
- Public Address (PA) / Tannoy
- Background Music (BGM)
- Mass Notification
- Audio Player – scheduled playout of messages (notices and advertisements)
Audio Specification & Technologies
- 100v line, high impedance
- IP Audio message player
- Audio matrix for zone routing
Installation Details
Our design solution was based on traditional 100v line for primary distribution to speaker line circuits and loud speakers. Five audio zones were created to enable targeted audio – corresponding customer services and microphones were installed to enable zone selection for announcements. Multi-zone, multi-channel power amplifiers were installed to provide independent zone volume control. This design approach also provides improved resilience should one speaker zone and line fail, the remaining will continue functioning.
An IP / network based audio message player was installed to provide the following audio functions:
- Background Music (BGM) – from stored music library and playlists
- Recorded Messages (eg. store closing)
- Advertisements – scheduled playback
To ensure high quality garden centre background music & general audio playout, full range, 2-way, wide dispersion loud speakers were installed throughout. Local volume controls were installed to each zone to provide levels control for different areas – especially useful in the cafe and restaurant areas, where ambient volume levels change regularly and predictably through the course of the day.